Product: Americas Preferred Home Warranty Homeowners Policy Claim Clear all filters (0 of 14 reviews match)
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Americas Preferred Home Warranty - Garage door

Our garage door was broken. I call AHW & it was a quick & easy process. My agent was very professional. I was very pleased with our service
3.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Product
Americas Preferred Home Warranty Homeowners Policy Claim
#1305025
On June 30th, I called Americas Preferred Home Warranty about my AC not working. On this day the heat index was 106 degrees. I called first thing in the morning. I was told exactly what I needed to do and how I would get reimbursed. I was given all the correct...
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5.0
Product
Americas Preferred Home Warranty Homeowners Policy Claim
#1304790
I had an excellent experience with the America's Preferred Home Warranty, only wish I had their info sooner! When we all arrived at our new home after a 2,400 mile road trip all we wanted to do was shower, but one of them only had cold water. Of course after having a...
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Thanks for your positive comments. We always strive to help homeowners.

4.8
Product
Americas Preferred Home Warranty Homeowners Policy Claim
#1245951
We have an amazing account representative. We've been with the company for 5 years and the SAME rep calls us to discuss our renewal each year. Our claims are processed efficiently with care. Everyone we've dealt with at America's Preferred Home Warranty has had a...
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Thanks for your comments. We always strive to help homeowners.

5.0
Product
Americas Preferred Home Warranty Homeowners Policy Claim
#1216466
I called in about my water heater had broke down.In talking they mentioned that my sump pump, gas line, and flood in my basement was covered. What a surprise to find out.I’m glad I purchased the home warranty from them.
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Appreciate your feedback and very glad that we could assist you in your time of need. Please remember that we are here for any future issues as well. America's Preferred Home ...

4.3
Product
Americas Preferred Home Warranty Homeowners Policy Claim
#1215162
Contacted the company several days before a contractor could come to the home in order to make sure the claim was covered.I went in depth to describe the porblem in order to ensure this would be covered. They stated it would and it just needed to meet my deductible,...
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1.5
Product
Americas Preferred Home Warranty Homeowners Policy Claim
#1204913
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Americas Preferred Home Warranty - Run around

Some of our plumbing rusted in basement. America’s preferred won’t cover it because we didn’t install it. Load of crap. Had many issues with them. Use a different company.
1.0
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Value for money
Product
Americas Preferred Home Warranty Homeowners Policy Claim
#1175957
I phoned Americas Preferred Home Warranty to get solution. I was told to send in my Home inspection, which I did. I was told to find a plumber which I did. At this point I was told to call APHW when the plumber gets there and before the do any work. I felt like a...
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Hello,Thank you for letting us know about your experience.Unfortunately, and not to minimize your emergency, per the terms and conditions of the home warranty agreement lines ...

1.0
Product
Americas Preferred Home Warranty Homeowners Policy Claim
I didn't like
  • Unprofessional
  • Poor service
#1135009
They told me there was nothing they could do even though I explained to them I was not sure how the warranty worked and was not informed I had to call them first before I got the repairs done so I highly recommend anyone looking for a home warranty company to stay...
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Hello,Thanks for your feedback and glad we could approve this claim.Per the terms and conditions of the Supreme Home Warranty agreement this amount is the maximum we can appro...

1.0
Product
Americas Preferred Home Warranty Homeowners Policy Claim
I didn't like
  • Poor service
  • Unprofessional
  • Scam artists did not want to really help anyone
#1090920
I had a heat exchanger go out on my 15 yr old furnace that needed to be replaced in early February.I was told there was a 20yr warrantly from Carrier on the exchanger and no coverage by America's worst. Not even the labor or the service call to take the heat exchanger...
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Hello, Thanks for your feedback. We are unable to locate you in our system.What is your address or contract number? Please let me know at CustomerCare@APHW.com Best regards, D...

Anonymous
al

Any intelligent person who buys this *** warranty with this scam American Home Warranty is an ***. Save your money and hire your own person to fix. I cannot believe this com...

1.5
Product
Americas Preferred Home Warranty Homeowners Policy Claim
I didn't like
  • Scam artists did not want to really help anyone
#1048524