Manufacturer: Americas Preferred Home Warranty Category: Claims Clear all filters (6 of 6 reviews match)
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They told me there was nothing they could do even though I explained to them I was not sure how the warranty worked and was not informed I had to call them first before I got the repairs done so I highly recommend anyone looking for a home warranty company to stay...
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Hello,Thanks for your feedback and glad we could approve this claim.Per the terms and conditions of the Supreme Home Warranty agreement this amount is the maximum we can appro...

1.0
Product
Americas Preferred Home Warranty Homeowners Policy Claim
I didn't like
  • Unprofessional
  • Scam artists did not want to really help anyone
  • Poor service
#1090920
I had a heat exchanger go out on my 15 yr old furnace that needed to be replaced in early February.I was told there was a 20yr warrantly from Carrier on the exchanger and no coverage by America's worst. Not even the labor or the service call to take the heat exchanger...
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Anonymous
al

Any intelligent person who buys this *** warranty with this scam American Home Warranty is an ***. Save your money and hire your own person to fix. I cannot believe this com...

dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Hello, Thanks for your feedback. We are unable to locate you in our system. What is your address or contract number? Please let me know at CustomerCare@APHW.com Best regards, ...

1.5
Product
Americas Preferred Home Warranty Homeowners Policy Claim
I didn't like
  • Scam artists did not want to really help anyone
#1048524
i have a daughter and son in law recently purchased their first home and was conned into purchasing this home (*** over warranty).Of course they are young mid 20's. they have already several incidents that should be covered under this home warranty protection....
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Hello,Thanks for your feedback and sorry about this situation.I’m glad we were able to approve your claim and get you some cash towards repair or replacement.Please remember t...

Product
Americas Preferred Home Warranty Homeowners Policy Claim
#1048401
Do NOT use this company.If a home seller is offering this company, tell the seller NO and to please select one of their competitors. Our built-microwave went out and we were told it was worth $359 - $50 deductible for full replacement. They said a check would arrive in...
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Hi Steven,We appreciate your feedback and are sorry about this situation.America’s Preferred Home Warranty strives to do the right thing.Thanks for sending the receipt, I’m gl...

1.0
Product
Americas Preferred Home Warranty Homeowners Policy Claim
I liked
  • That the home seller paid the premium
I didn't like
  • How they knowingly subtracted the deductible twice
#1034353
Americas preferred home warranty will not cover labor or anything because the furnace has a 20 yr warranty on the heat exchanger (warranty doesn't cover labor either) very vague statement in fine print in back of warranty book so im out $1200- $1400 to replace half...
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Anonymous
al

Same issue with a 15 yr old heat exchanger that was shot. No heat in february but since the unit was under a 20 yr warranty not covered. I was told to exchange with Carrier a...

2.0
Product
Americas Preferred Home Warranty Homeowners Policy Claim
I liked
  • Being able to use my own contractor
I didn't like
  • That they wont honor labor costs
#1004310
I have a leaky roof, i literally just moved in a week ago.When i opened the claim i asked what they cover with roofs and they said i have to have someone look at it. I had a contractor look at it and they said whoever done the roof previously to me moving in did it...
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Anonymous
Renee

All home warranties are the same ripoff.

dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Hello, Thanks for your feedback. Please supply your contract number or address so we can review your claim. Best regards, David Parham America’s Preferred Home Warranty Custom...

1.0
Americas Preferred Home Warranty Butler County, Ohio
Product
Americas Preferred Home Warranty Homeowners Policy Claim
#948925