The staff at customer service center have been helpful and courteous. They have good response time with request.
I love being able to pick my own contractor that I choose. They have several payment options for your contractors to be paid even paying them by their credit card over the phone if the contractor is registered with them. I usually choose reimbursement and haven't had any issues.
The payment is sent by mail within a week. Great experience has been great Try it out it out.
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Hello Lazanna, Thank you for filling out (sounds like they are filling out a form) providing this review of your experience with APHW. I am pleased you have enjoyed the convenience of choosing your own contractor and have been satisfied with our award winning customer service.
We understand the burden that comes with unexpected break downs in the home and we strive for excellence when assisting you during this hard difficult time.
Please do not hesitate to contact us with further questions or claims, should the need arise. Respectfully, Customer Care Support Team CustomerCareSupport@aphw.com America's Preferred Home Warranty