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I have paid for this home warranty for a while now. You pay and pay, they take your money happily but when a problem comes up they find anything and everything to get out of it. Do research and ask around... people will tell you this company is a big fraud! I have had...
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#1350654
What I love to he most about APHW is that I pick the contractor. I have control over who comes in my home to do the repairs. So many other places dictate of a list of “approved contractors” and In my experience the chosen contractor is one who can’t run a successful...
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3.9
#1348762
We have paid for our homeowners warranty for a year. Our HVAC evaporator coil needed to replaced. Our unit is under a manufacturers warranty that only covers the cost of the part itself. The labor, service call, and Freon was costed over $800 alone. I would have...
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1.7
#1343524
One of the worst companies I have ever encountered. Was given a replacement price by the first person I spoke to, but then they quoted it at half if that figure, saying that only applied to "top end" appliances. I have a Kenmore, so I'm not sure what you need for your...
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1.0
#1342262
Had a heating problem, called a heating co and they immediately came out and fixed the problem. Submitted the bill to home warranty and they refused to pay because i didn't call first and get authorization.
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Hello, we're here to help and would like to talk to you about your concern, but are unable to find you in our system. What is your contract number or street address? Please se...

1.0
#1309862
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Americas Preferred Home Warranty - Air Conditioner fixed

This happened several months ago. The total process was painless. My only negative comment would be please don’t allow so many calls in the que when the CSR has to talk to the repairman. He does not want to waste his time waiting for the ok to fix. Time is money to them
3.8
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1305340
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Americas Preferred Home Warranty - Garage door

Our garage door was broken. I call AHW & it was a quick & easy process. My agent was very professional. I was very pleased with our service
3.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1305025
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Americas Preferred Home Warranty - Claim

Only thing i have to say negative is the payment process other than by credit card payment could be a little faster for the contractor.
#1304794
On June 30th, I called Americas Preferred Home Warranty about my AC not working. On this day the heat index was 106 degrees. I called first thing in the morning. I was told exactly what I needed to do and how I would get reimbursed. I was given all the correct...
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Contact Americas Preferred Home Warranty

Mailing Address:
America’s Preferred Home Warranty, Inc.
5775 Ann Arbor Road
Jackson, Michigan 49201
United States
Phone:
(800) 648-5006
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Americas Preferred Home Warranty Products and Services

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Americas Preferred Home Warranty - Quick and easy

We’re new and 1st time homeowners so the need to even file a claim was stressful, but everyone we talked to at APHW was very kind and helpful, making the process quick and easy. We’re very satisfied!
4.7
Details
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1295306