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Americas Preferred Home Warranty - Air Conditioner fixed

This happened several months ago. The total process was painless. My only negative comment would be please don’t allow so many calls in the que when the CSR has to talk to the repairman. He does not want to waste his time waiting for the ok to fix. Time is money to them
3.8
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1305340
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Americas Preferred Home Warranty - Garage door

Our garage door was broken. I call AHW & it was a quick & easy process. My agent was very professional. I was very pleased with our service
3.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1305025
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Americas Preferred Home Warranty - Claim

Only thing i have to say negative is the payment process other than by credit card payment could be a little faster for the contractor.
#1304794
On June 30th, I called Americas Preferred Home Warranty about my AC not working. On this day the heat index was 106 degrees. I called first thing in the morning. I was told exactly what I needed to do and how I would get reimbursed. I was given all the correct...
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5.0
#1304790
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Americas Preferred Home Warranty - Quick and easy

We’re new and 1st time homeowners so the need to even file a claim was stressful, but everyone we talked to at APHW was very kind and helpful, making the process quick and easy. We’re very satisfied!
4.7
Details
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1295306
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Americas Preferred Home Warranty - APHW review2

APHW has performed advertised. Very prfessionsl staff.
4.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1293936
Service was thorough and professional. Only thing I would change is that the owner pays ahead and then reimbursed. It would be more convenient if the warranty company paid up front.
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Thanks for your positive comments, we appreciate the feedback. America's Preferred Home Warranty can pay contractors on the spot with credit card after repairs are completed. ...

#1293928
Customer service explained all the details of what was needed from me and the contractor onsite. It was easy to get the question answered that I needed. Customer service was helpful, and was very pleasant and easy to understand while going over what my policy would...
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Thanks for your positive comments. We always strive to help homeowners.

4.9
#1284560
I've only had to use their services one time and it was very easy. I called while a contractor was on site, and was able to reach a customer service agency immediately! Even then, after working with the agent and the contractor, it was very clear to me what was covered...
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dgparham
dgparham
Americas Preferred Home Warranty Verified Representative

Thanks for your feedback. Glad we could assist you. APHW strives to help homeowners.

#1284373

Contact Americas Preferred Home Warranty

Mailing Address:
America’s Preferred Home Warranty (APHW)
Phone:
(800) 648-5006
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Americas Preferred Home Warranty Products and Services

We purchased our home and realtor chose this warranty company. We never received a policy just a pamplet with the phone number.we had our a. c. Repaired paid for it then started calling to file a claim first time I was twelfth in line then fifteenth then ninth so I...
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1.0
I didn't like
  • Unprofessional scam artist
  • Try to get out of providing service
#1274242