I have paid for this home warranty for a while now. You pay and pay, they take your money happily but when a problem comes up they find anything and everything to get out of it. Do research and ask around... people will tell you this company is a big fraud! I have had...Read more
What I love to he most about APHW is that I pick the contractor. I have control over who comes in my home to do the repairs. So many other places dictate of a list of “approved contractors” and In my experience the chosen contractor is one who can’t run a successful...Read more
We have paid for our homeowners warranty for a year. Our HVAC evaporator coil needed to replaced. Our unit is under a manufacturers warranty that only covers the cost of the part itself. The labor, service call, and Freon was costed over $800 alone. I would have...Read more
One of the worst companies I have ever encountered. Was given a replacement price by the first person I spoke to, but then they quoted it at half if that figure, saying that only applied to "top end" appliances. I have a Kenmore, so I'm not sure what you need for your...Read more
Had a heating problem, called a heating co and they immediately came out and fixed the problem. Submitted the bill to home warranty and they refused to pay because i didn't call first and get authorization.Read more
Americas Preferred Home Warranty - Air Conditioner fixed
This happened several months ago. The total process was painless. My only negative comment would be please don’t allow so many calls in the que when the CSR has to talk to the repairman. He does not want to waste his time waiting for the ok to fix. Time is money to them
Americas Preferred Home Warranty - Garage door
Our garage door was broken. I call AHW & it was a quick & easy process. My agent was very professional. I was very pleased with our service
Americas Preferred Home Warranty - Claim
Only thing i have to say negative is the payment process other than by credit card payment could be a little faster for the contractor.
On June 30th, I called Americas Preferred Home Warranty about my AC not working. On this day the heat index was 106 degrees. I called first thing in the morning. I was told exactly what I needed to do and how I would get reimbursed. I was given all the correct...Read more
Americas Preferred Home Warranty - Quick and easy
We’re new and 1st time homeowners so the need to even file a claim was stressful, but everyone we talked to at APHW was very kind and helpful, making the process quick and easy. We’re very satisfied!
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